Bylaws 1.1. 3.1, 3.2. allow the Board to designate officers which assist in all HOA functions including, but not limited to:
- Crafting, researching, implementing new rules, policies, Standard Operating Procedures (SOPs).
- Performing executive functions such as:
- Managing HOA Board task lists (creation, delegating, updating status).
- Maintaining a master task list on internal file system.
- Editing the master homeowner list.
- Preparing mailings.
- Mass messaging (electronic or printed).
- Preparation and publishing of reports.
- Editing and filing HOA executive documents in the electronic file system.
- Attending meetings, taking notes, documenting agenda.
- Maintaining website and social media accounts.
- Maintaining the HOA calendar.
- Creating, editing, updating user accounts.
- Editing and managaging page content.
- Homeowner engagements
- Door-to-door homeowner survey forms (if not received by other means).
- Door-to-door notifications consent forms (if not received by other means).
- Door-to-door issue collection and resolution.
- Explanation of HOA rules.
- Responding to homeowner service requests (e.g. issues with contractors, issues with city services, responses to homeowner records requests).
- Contracting
- Authoring requirements documents.
- Sourcing Requests for Proposals (RFPs).
- Market research.
- Contractor performance monitoring.
- HOA Standard Operating Procedures (SOPs).
- Authoring, editing, updating.
- Creating new SOPs.
- Financial operations
- Assisting in the preparation of assessments, collections, accounting.
- Preparing reports for homeowners on website.
- Posting of HOA homeowner entitled documents such as meeting minutes, voting results, newsletters, etc.
- etc….